What are the expiry dates of the contact lenses?
The expiry dates of the contact lenses vary depending on the brand. They usually vary from 2 years to 5 years.
If both of my eyes are of different prescriptions, could I still purchase?
Yes of course you can. You have to purchase 2 boxes of different prescriptions.
How could I know whether Eyeslookgood is selling authentic and safe contact lenses?
Eyeslookgood obtains its goods from reliable contact lens companies. All the contact lens boxes are factory-sealed and free of defects. The box serves as proof that the contact lenses are authentic. If we still haven’t convinced you, you can verify with the manufacturer whether they’re authentic.
Can I purchase a brand of contacts that is different from the one prescribed by my Optometrist or Ophthalmologist?
Contact lenses come in different sizes, these sizes include parameters such as base curve and diameter, which determine how the lens fits on the eye and its overall comfort. Only an optometrist or ophthalmologist can determine their suitability for your eyes. By ordering replacement contact lenses from EyesLookGood, you confirm that you are purchasing lenses suitable for you as prescribed by your Optometrist or Ophthalmologist. If you would like to change the type or brand of lens you are wearing, you must consult your Optometrist or Ophthalmologist for consent. Once you and your eyecare professional establish what type of contact lenses are best for you, simply visit our website and save up to 30%.
Can I get colour lenses if I do not have a prescription?
Coloured contact lenses come in different sizes and must be fitted to your eye by an optometrist or ophthalmologist. As a replacement centre, we can only sell you contact lenses you have already worn successfully. Once you have a prescription for coloured contact lenses, simply visit our website and save up to 30%.
What information is needed to purchase contact lenses via our website?
Information is available on the packaging of the contact lenses you are currently wearing or from your optometrist or optician.
Here is the information that we need for each eye:
Brand name: e.g. Acuvue, Focus, Soflens 66 Torics, etc.
Power: a number between -20 and +20.
Base Curve (BC): a number between 8.0 and 10.0.
Diameter (DIA): a number between 13.0 and 15.0.
Should you have astigmatism, we also need:
Cylinder (CYL): a number between -4.00 and +4.00.
Axis(AX): a number between 0° and 180°.
Simply refer to your current contact lens packaging and enter the necessary information for a quick and cheap purchase with us!
How long is my contact lens prescription valid?
Your contact lens prescription’s validity typically ranges from one to two years, depending on various factors such as state laws and the discretion of your eye care provider. The minimum duration mandated by law in many states is one year, while some states allow prescriptions to be valid for up to two years. Please speak with your eye care provider to see how long your contact lens prescription is valid.
I do not see the contacts that I need.
Although we carry most major brands and types of contact lenses, we currently do not list every contact lens available online. If you are not able to locate your brand, please contact us on WhatsApp or email us at sales@eyeslookgood.com. We will be happy to assist you.
Can I wear contacts if I have astigmatism?
Toric contact lenses are specially designed for astigmatic adjustment. However, a doctor’s or eye care professional’s prescription is needed to purchase them. Please consult your doctor or eye care professional to see if you can benefit from this type of corrective lens.
Can I wear contacts that belong to someone else?
NO! It is definitely not a good idea to try on or wear someone else’s contact lenses. Sharing contact lenses may result in the spread of microorganisms that can be detrimental to the health of your eye. You should only wear contact lenses prescribed specifically for you under the close supervision of a qualified eye care professional.
Can I sleep in my contacts?
You should only sleep in your contacts or wear them for extended periods of time if you have consent from your Optometrist or Ophthalmologist. Please consult your Optometrist or Ophthalmologist before sleeping in your contacts to make sure that it is all right for you to do so.
Can contact lenses cause damage to my eye?
When prescribed and worn properly, most people can wear contact lenses for years with little or no problems. However, you should ALWAYS consult your Optometrist or Ophthalmologist at the first hint of discomfort.
What are the terms and conditions of my purchase?
Our terms and conditions are simple:
· All customers must have a valid prescription that must be less than 24 months old.
· Your order must be for the same contact lenses that you are already successfully wearing. We accept no responsibility for our customers’ lack of suitability to wear contact lenses.
· It is your responsibility to input your latest prescription.
What is your return policy?
Goods Sold Are Non-Refundable. Eyelookgood guarantees that all our contact lenses are factory-sealed. Return policy shall be judged on a case-by-case basis. Return charges are to be borne by the customer, and the customer is required to send the product back to EyesLookGood within seven(7) calendar days.
What is your exchange policy?
A request for exchange MUST be made within seven(7) calendar days of receipt of delivery and must be returned to us in the original packaging, including boxes, bottles, and blisters. Otherwise, it is NOT exchangeable. The customer is to bear the exchange charges.
What are your privacy policies?
We respect your privacy, which is why we will not disclose, rent or sell your email addresses or other contact information to third parties. All information about you will be kept confidential.
Your Comments.
In order to serve you better, Eyelookgood welcomes both positive and negative feedback. If you have any questions, concerns, or comments, please contact us at sales@eyeslookgood.com, and we will respond as soon as possible. Your satisfaction is our pride.